Please tick (X) the boxes below.

What is your opinion about this hotel?

Very Good

A

Good

B

Regular

C

Bad

D

Very Bad

E


Please, tick one box only (A,B,C,D or E)

RECEPTION

A

B
C
D
E

  Service

  Courtesy

ROOM

A

B
C
D
E

  Cleaning Room

  Cleaning Bathroom

  Courtesy

  Comfort and decoration

RESTAURANTE

A

B
C
D
E

  Service

  Courtesy

  Cleanness

  Comfort and decoration

BREAKFAST

A

B
C
D
E

  Quality

  Variety

  Presentation

DINNER

A

B
C
D
E

  Quality

  Variety

  Presentation

BAR

A

B
C
D
E

  Service

  Courtesy

  Cleanness

  Comfort and Decoration

GENERAL

A

B
C
D
E

  Hotel Maintenance

  Public lounges Cleanness

  Night Entertainment

  Tour Operator Service

 

YES

NO

 Have you ever stayed in this hotel, before?

  How many time?
Time =
Days

 

YES

NO

  Would you come back to this hotel again?

  Would you recommend this hotel?

  Why?

  Why did you choose this hotel?